Some Reflections on Evaluating Users’ Experience
نویسندگان
چکیده
We report experience in using a variety of techniques to evaluate user experience, ranging from interviews to observation and surveys. UX was evaluated in sessions by an experimental comparison of three different websites, and over a longer six-month period by a combination of diary studies, interviews and surveys. The advantages and disadvantages of each method are discussed, as well as feedback on these techniques from industrial interaction designers and UX practitioners.
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